pennie.gr is the leading online store for linen in terms of sales, awards, and innovation. Since 2007, when we launched our e-shop, we have made progressive strides in all aspects of our daily work. To go even further, we are looking for people with vision & enthusiasm in the field of e-commerce & sales.
What you should have:
- Outgoing and pleasant personality
- Excellent communication skills
- Comfort in verbal & written communication
- High level of English (written & spoken)
- Good computer skills
- Team spirit
- Ability to handle demanding situations
- Passion for home fashion
- Love for decoration
- Appetite, enthusiasm & thirst for knowledge
What you will be doing:
Daily, the sales department handles online & phone orders. This includes picking & packing duties during the first hours. Learning and knowledge of the company's products through daily exposure. Communication with the company's clientele as well as working with the commercial department's management tools (ERP, CMS). Invoicing & issuing documents, creating offers & call center duties. Complaint management, client service & telephone surveys. A dynamic mix of tasks that vary day by day, successfully exercising our skills.
What we aim for:
- Comprehensive knowledge of the company's operations
- Continuous improvement
- Initiatives & suggestions
- Leadership spirit
- Multi-tasking
Will be appreciated:
- Experience in retail sales, online or in-store
- Experience in product promotion
- Previous experience in a commercial role
- Good computer skills
- Previous experience using an ERP, CRM, CMS system
- Knowledge of the products sold by the company
We offer:
- Competitive salary package
- Impressive department & company BONUS
- The most pleasant working environment in the market
- Modern HQ facilities
- Insurance
- Rapid advancement
- Continuous training
At pennie, we work as a team to offer solutions to households and businesses. Our customer-centric philosophy is an unnegotiable value, which, combined with our updated collection of home goods, forms our DNA. The reciprocal model is for us a principle & a stepping stone for great & long-term collaborations! To achieve our goals, we invest in people & include only the best in our teams.
Essential Requirement:
Submission of two letters of recommendation from employers with the longest previous work experience.
*DUE TO THE HIGH NUMBER OF APPLICATIONS, ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED